Customer Service Representative Salary in District of Columbia

Customer Service Representatives in District of Columbia earn an average of $44,499 per year across 1 metro area. This is +12.1% higher than the national average.

Average Salary

$44,499

per year

Hourly Rate

$21.39

per hour

vs National

+12.1%

$39,680 national

Salary Range

$29,405

to $65,215

Cost of Living Adjusted Salary

Nominal Salary

$44,499

Cost of Living Index

153

100 = national average

Adjusted Salary

$29,084

purchasing power equivalent

After adjusting for District of Columbia's cost of living (above average), a Customer Service Representative's salary of $44,499 has the purchasing power of $29,084 in an average-cost area.

Customer Service Representative Salary by City in District of Columbia

CityMedian SalaryHourly RateEntry Level (P10)Senior (P90)Employment
Washington, DC$44,499$21.39/hr$29,405$65,2154,414

Source: Bureau of Labor Statistics OEWS Survey, 2026. Sorted by median salary (highest first).

District of Columbia vs National Average

Customer Service Representative Salary Comparison

District of Columbia Average$44,499
National Average$39,680
Difference+$4,819 (+12.1%)

Employment in District of Columbia

There are approximately 4,414 Customer Service Representatives employed across 1 metro area in District of Columbia.

Key Industries: Federal Government, Legal Services, Professional Services

State Income Tax: 4% - 10.75%

Customer Service Representative Salary Range in District of Columbia

Entry Level (10th Percentile)

$29,405

Starting salary for new Customer Service Representatives

Median (50th Percentile)

$44,499

Mid-career Customer Service Representative salary

Senior (90th Percentile)

$65,215

Top earners in the field

Customer Service Representative Salary in Neighboring States

Compare Customer Service Representative salaries in District of Columbia with nearby states to find the best opportunities.

Frequently Asked Questions

What is the average Customer Service Representative salary in District of Columbia?

The average Customer Service Representative salary in District of Columbia is $44,499 per year ($21.39/hour) based on 2026 data across 1 metro areas. This is 12.1% above the national average of $39,680.

What is the highest paying city for Customer Service Representatives in District of Columbia?

Washington, DC is the highest paying city for Customer Service Representatives in District of Columbia, with a median salary of $44,499 per year.

What is the salary range for Customer Service Representatives in District of Columbia?

Customer Service Representative salaries in District of Columbia range from $29,405 (entry-level, 10th percentile) to $65,215 (experienced, 90th percentile). The median salary is $44,499 per year.

About This Data

Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey. State-level averages are calculated from metro area data within District of Columbia. Figures represent 2026 estimates and may not reflect all employers or self-employed workers. Cost of living adjustments use regional indices to provide purchasing power context.