Customer Service Representative Salary in Illinois
Customer Service Representatives in Illinois earn an average of $40,782 per year across 1 metro area. This is +2.8% higher than the national average.
Average Salary
$40,782
per year
Hourly Rate
$19.61
per hour
vs National
+2.8%
$39,680 national
Salary Range
$26,272
to $61,246
Cost of Living Adjusted Salary
Nominal Salary
$40,782
Cost of Living Index
95
100 = national average
Adjusted Salary
$42,928
purchasing power equivalent
After adjusting for Illinois's cost of living (below average), a Customer Service Representative's salary of $40,782 has the purchasing power of $42,928 in an average-cost area.
Customer Service Representative Salary by City in Illinois
| City | Median Salary | Hourly Rate | Entry Level (P10) | Senior (P90) | Employment |
|---|---|---|---|---|---|
| Chicago, IL | $40,782 | $19.61/hr | $26,272 | $61,246 | 3,446 |
Source: Bureau of Labor Statistics OEWS Survey, 2026. Sorted by median salary (highest first).
Illinois vs National Average
Customer Service Representative Salary Comparison
Employment in Illinois
There are approximately 3,446 Customer Service Representatives employed across 1 metro area in Illinois.
Key Industries: Finance, Manufacturing, Technology
State Income Tax: 4.95% flat rate
Customer Service Representative Salary Range in Illinois
Entry Level (10th Percentile)
$26,272
Starting salary for new Customer Service Representatives
Median (50th Percentile)
$40,782
Mid-career Customer Service Representative salary
Senior (90th Percentile)
$61,246
Top earners in the field
Related Occupations in Illinois
Customer Service Representative Salary in Neighboring States
Compare Customer Service Representative salaries in Illinois with nearby states to find the best opportunities.
More Customer Service Representative Data
More Illinois Data
Frequently Asked Questions
What is the average Customer Service Representative salary in Illinois?
The average Customer Service Representative salary in Illinois is $40,782 per year ($19.61/hour) based on 2026 data across 1 metro areas. This is 2.8% above the national average of $39,680.
What is the highest paying city for Customer Service Representatives in Illinois?
Chicago, IL is the highest paying city for Customer Service Representatives in Illinois, with a median salary of $40,782 per year.
What is the salary range for Customer Service Representatives in Illinois?
Customer Service Representative salaries in Illinois range from $26,272 (entry-level, 10th percentile) to $61,246 (experienced, 90th percentile). The median salary is $40,782 per year.
About This Data
Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey. State-level averages are calculated from metro area data within Illinois. Figures represent 2026 estimates and may not reflect all employers or self-employed workers. Cost of living adjustments use regional indices to provide purchasing power context.