Customer Service Representative Salary in Maryland

Customer Service Representatives in Maryland earn an average of $41,205 per year across 1 metro area. This is +3.8% higher than the national average.

Average Salary

$41,205

per year

Hourly Rate

$19.81

per hour

vs National

+3.8%

$39,680 national

Salary Range

$26,242

to $58,498

Cost of Living Adjusted Salary

Nominal Salary

$41,205

Cost of Living Index

120

100 = national average

Adjusted Salary

$34,338

purchasing power equivalent

After adjusting for Maryland's cost of living (above average), a Customer Service Representative's salary of $41,205 has the purchasing power of $34,338 in an average-cost area.

Customer Service Representative Salary by City in Maryland

CityMedian SalaryHourly RateEntry Level (P10)Senior (P90)Employment
Baltimore, MD$41,205$19.81/hr$26,242$58,4982,446

Source: Bureau of Labor Statistics OEWS Survey, 2026. Sorted by median salary (highest first).

Maryland vs National Average

Customer Service Representative Salary Comparison

Maryland Average$41,205
National Average$39,680
Difference+$1,525 (+3.8%)

Employment in Maryland

There are approximately 2,446 Customer Service Representatives employed across 1 metro area in Maryland.

Key Industries: Federal Government, Biotechnology, Cybersecurity

State Income Tax: 2% - 5.75%

Customer Service Representative Salary Range in Maryland

Entry Level (10th Percentile)

$26,242

Starting salary for new Customer Service Representatives

Median (50th Percentile)

$41,205

Mid-career Customer Service Representative salary

Senior (90th Percentile)

$58,498

Top earners in the field

Customer Service Representative Salary in Neighboring States

Compare Customer Service Representative salaries in Maryland with nearby states to find the best opportunities.

Frequently Asked Questions

What is the average Customer Service Representative salary in Maryland?

The average Customer Service Representative salary in Maryland is $41,205 per year ($19.81/hour) based on 2026 data across 1 metro areas. This is 3.8% above the national average of $39,680.

What is the highest paying city for Customer Service Representatives in Maryland?

Baltimore, MD is the highest paying city for Customer Service Representatives in Maryland, with a median salary of $41,205 per year.

What is the salary range for Customer Service Representatives in Maryland?

Customer Service Representative salaries in Maryland range from $26,242 (entry-level, 10th percentile) to $58,498 (experienced, 90th percentile). The median salary is $41,205 per year.

About This Data

Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey. State-level averages are calculated from metro area data within Maryland. Figures represent 2026 estimates and may not reflect all employers or self-employed workers. Cost of living adjustments use regional indices to provide purchasing power context.