Customer Service Representative Salary in North Carolina
Customer Service Representatives in North Carolina earn an average of $39,803 per year across 2 metro areas. This is +0.3% higher than the national average.
Average Salary
$39,803
per year
Hourly Rate
$19.13
per hour
vs National
+0.3%
$39,680 national
Salary Range
$26,002
to $57,807
Cost of Living Adjusted Salary
Nominal Salary
$39,803
Cost of Living Index
96
100 = national average
Adjusted Salary
$41,461
purchasing power equivalent
After adjusting for North Carolina's cost of living (below average), a Customer Service Representative's salary of $39,803 has the purchasing power of $41,461 in an average-cost area.
Customer Service Representative Salary by City in North Carolina
| City | Median Salary | Hourly Rate | Entry Level (P10) | Senior (P90) | Employment |
|---|---|---|---|---|---|
| Raleigh, NC | $40,867 | $19.65/hr | $26,850 | $58,050 | 2,947 |
| Charlotte, NC | $38,738 | $18.62/hr | $25,154 | $57,563 | 2,997 |
Source: Bureau of Labor Statistics OEWS Survey, 2026. Sorted by median salary (highest first).
North Carolina vs National Average
Customer Service Representative Salary Comparison
Employment in North Carolina
There are approximately 5,944 Customer Service Representatives employed across 2 metro areas in North Carolina.
Key Industries: Banking & Finance, Technology, Biotechnology
State Income Tax: 4.5% flat rate
Customer Service Representative Salary Range in North Carolina
Entry Level (10th Percentile)
$26,002
Starting salary for new Customer Service Representatives
Median (50th Percentile)
$39,803
Mid-career Customer Service Representative salary
Senior (90th Percentile)
$57,807
Top earners in the field
Related Occupations in North Carolina
Customer Service Representative Salary in Neighboring States
Compare Customer Service Representative salaries in North Carolina with nearby states to find the best opportunities.
More Customer Service Representative Data
More North Carolina Data
Frequently Asked Questions
What is the average Customer Service Representative salary in North Carolina?
The average Customer Service Representative salary in North Carolina is $39,803 per year ($19.13/hour) based on 2026 data across 2 metro areas. This is 0.3% above the national average of $39,680.
What is the highest paying city for Customer Service Representatives in North Carolina?
Raleigh, NC is the highest paying city for Customer Service Representatives in North Carolina, with a median salary of $40,867 per year. The lowest paying metro area is Charlotte, NC at $38,738.
What is the salary range for Customer Service Representatives in North Carolina?
Customer Service Representative salaries in North Carolina range from $26,002 (entry-level, 10th percentile) to $57,807 (experienced, 90th percentile). The median salary is $39,803 per year.
About This Data
Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey. State-level averages are calculated from metro area data within North Carolina. Figures represent 2026 estimates and may not reflect all employers or self-employed workers. Cost of living adjustments use regional indices to provide purchasing power context.