Customer Service Representative Salary in Pennsylvania
Customer Service Representatives in Pennsylvania earn an average of $39,331 per year across 2 metro areas. This is +0.9% lower than the national average.
Average Salary
$39,331
per year
Hourly Rate
$18.91
per hour
vs National
-0.9%
$39,680 national
Salary Range
$25,290
to $57,571
Cost of Living Adjusted Salary
Nominal Salary
$39,331
Cost of Living Index
99
100 = national average
Adjusted Salary
$39,728
purchasing power equivalent
After adjusting for Pennsylvania's cost of living (below average), a Customer Service Representative's salary of $39,331 has the purchasing power of $39,728 in an average-cost area.
Customer Service Representative Salary by City in Pennsylvania
| City | Median Salary | Hourly Rate | Entry Level (P10) | Senior (P90) | Employment |
|---|---|---|---|---|---|
| Philadelphia, PA | $41,059 | $19.74/hr | $26,122 | $60,803 | 2,619 |
| Pittsburgh, PA | $37,602 | $18.08/hr | $24,458 | $54,338 | 2,444 |
Source: Bureau of Labor Statistics OEWS Survey, 2026. Sorted by median salary (highest first).
Pennsylvania vs National Average
Customer Service Representative Salary Comparison
Employment in Pennsylvania
There are approximately 5,063 Customer Service Representatives employed across 2 metro areas in Pennsylvania.
Key Industries: Healthcare, Education, Manufacturing
State Income Tax: 3.07% flat rate
Customer Service Representative Salary Range in Pennsylvania
Entry Level (10th Percentile)
$25,290
Starting salary for new Customer Service Representatives
Median (50th Percentile)
$39,331
Mid-career Customer Service Representative salary
Senior (90th Percentile)
$57,571
Top earners in the field
Related Occupations in Pennsylvania
Customer Service Representative Salary in Neighboring States
Compare Customer Service Representative salaries in Pennsylvania with nearby states to find the best opportunities.
More Customer Service Representative Data
More Pennsylvania Data
Frequently Asked Questions
What is the average Customer Service Representative salary in Pennsylvania?
The average Customer Service Representative salary in Pennsylvania is $39,331 per year ($18.91/hour) based on 2026 data across 2 metro areas. This is 0.9% below the national average of $39,680.
What is the highest paying city for Customer Service Representatives in Pennsylvania?
Philadelphia, PA is the highest paying city for Customer Service Representatives in Pennsylvania, with a median salary of $41,059 per year. The lowest paying metro area is Pittsburgh, PA at $37,602.
What is the salary range for Customer Service Representatives in Pennsylvania?
Customer Service Representative salaries in Pennsylvania range from $25,290 (entry-level, 10th percentile) to $57,571 (experienced, 90th percentile). The median salary is $39,331 per year.
About This Data
Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey. State-level averages are calculated from metro area data within Pennsylvania. Figures represent 2026 estimates and may not reflect all employers or self-employed workers. Cost of living adjustments use regional indices to provide purchasing power context.