Customer Service Representative Salary in Virginia
Customer Service Representatives in Virginia earn an average of $38,011 per year across 1 metro area. This is +4.2% lower than the national average.
Average Salary
$38,011
per year
Hourly Rate
$18.27
per hour
vs National
-4.2%
$39,680 national
Salary Range
$25,563
to $53,582
Cost of Living Adjusted Salary
Nominal Salary
$38,011
Cost of Living Index
103
100 = national average
Adjusted Salary
$36,904
purchasing power equivalent
After adjusting for Virginia's cost of living (above average), a Customer Service Representative's salary of $38,011 has the purchasing power of $36,904 in an average-cost area.
Customer Service Representative Salary by City in Virginia
| City | Median Salary | Hourly Rate | Entry Level (P10) | Senior (P90) | Employment |
|---|---|---|---|---|---|
| Richmond, VA | $38,011 | $18.27/hr | $25,563 | $53,582 | 3,004 |
Source: Bureau of Labor Statistics OEWS Survey, 2026. Sorted by median salary (highest first).
Virginia vs National Average
Customer Service Representative Salary Comparison
Employment in Virginia
There are approximately 3,004 Customer Service Representatives employed across 1 metro area in Virginia.
Key Industries: Federal Government, Defense & Military, Technology
State Income Tax: 2% - 5.75%
Customer Service Representative Salary Range in Virginia
Entry Level (10th Percentile)
$25,563
Starting salary for new Customer Service Representatives
Median (50th Percentile)
$38,011
Mid-career Customer Service Representative salary
Senior (90th Percentile)
$53,582
Top earners in the field
Related Occupations in Virginia
Customer Service Representative Salary in Neighboring States
Compare Customer Service Representative salaries in Virginia with nearby states to find the best opportunities.
More Customer Service Representative Data
More Virginia Data
Frequently Asked Questions
What is the average Customer Service Representative salary in Virginia?
The average Customer Service Representative salary in Virginia is $38,011 per year ($18.27/hour) based on 2026 data across 1 metro areas. This is 4.2% below the national average of $39,680.
What is the highest paying city for Customer Service Representatives in Virginia?
Richmond, VA is the highest paying city for Customer Service Representatives in Virginia, with a median salary of $38,011 per year.
What is the salary range for Customer Service Representatives in Virginia?
Customer Service Representative salaries in Virginia range from $25,563 (entry-level, 10th percentile) to $53,582 (experienced, 90th percentile). The median salary is $38,011 per year.
About This Data
Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey. State-level averages are calculated from metro area data within Virginia. Figures represent 2026 estimates and may not reflect all employers or self-employed workers. Cost of living adjustments use regional indices to provide purchasing power context.